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Charity Operations Administrator

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Part Time, Permanent
Dublin City Centre
Posted 5 days ago
#The Perks
  • A rare Part Time opportunity to join a highly respected national charity supporting people and families affected by a rare genetic condition.
  • Be part of an organisation making a meaningful difference through care, research, advocacy, and support.
  • Part Time position (x30 hour week, either 4 days or 5 mornings).
  • Salary range €32,000 - €36,000 FTE, pro-rated for a 30-hour / 4-day working week. Pension Scheme.
#The Opportunity
  • Support the smooth day-to-day administration of the charity's fundraising operations.
  • Manage incoming post, including processing donations and maintaining appropriate cash levels and bank lodgements.
  • Ensure donations, donor information, and communication preferences are accurately recorded and maintained on the organisation's CRM system.
  • Provide timely acknowledgement of all donations and ensure appropriate donor care.
  • Support financial administration, including income analysis, credit card and third-party fundraising platform reconciliations, and investigation of discrepancies.
  • Respond professionally and warmly to calls, emails, and online enquiries from donors and supporters.
  • Support the preparation and distribution of letters, information packs, and communications for fundraising events, campaigns, and donor engagement.
  • Undertake other reasonable duties in support of the wider team and organisation.
# The Person
  • At least two years' experience in a similar administrative, fundraising, finance, or supporter-focused role.
  • Excellent communication and interpersonal skills, with the ability to engage confidently and warmly with a wide range of people.
  • Highly organised, methodical, and detail-oriented, with the ability to manage competing priorities and meet deadlines.
  • Comfortable working independently while also contributing effectively as part of a collaborative team.
  • Strong administrative and organisational skills, with a meticulous approach to data accuracy and record keeping.
  • Confident using Microsoft Office / Microsoft 365 and comfortable working with databases and digital systems.
  • Strong numerical and financial administration skills, with the ability to identify and investigate discrepancies.
  • Warm, enthusiastic, flexible, and adaptable, with a positive approach to supporting colleagues and stakeholders.
 

Job Features

Job Category

Administrators

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#The Perks A rare Part Time opportunity to join a highly respected national charity supporting people and families affected by a rare genetic condition. Be part of an organisation making a meaningful ...

Customer Service/Admin, Temp (x8, Office Based), Dublin 8

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Contract
Posted 3 weeks ago
#The perks
  • x8 Fixed Term contract opportunities for experienced Customer Service & Administration professionals to join a leading customer engagement company based in Dublin 8
  • €15.50 per hour PLUS the opportunity to earn €100s in tax-free performance incentives!
  • Full training provided – gain valuable hands-on experience from day one!
  • Fantastic Dublin 8 location, easily accessible by public transport.
  • Excellent opportunity to enhance your CV with the potential for a permanent role at the end of the contract!
  • Join a friendly, dynamic team in a fast-paced and supportive working environment.
#The opportunity
  • Provide a professional, friendly and helpful service to customers and clients.
  • Manage a variety of customer queries via phone and email, including sales, orders and general account queries.
  • Use the CRM system to log, update and resolve customer support tickets.
  • Process order amendments, cancellations and other customer requests.
  • Support the wider team with order processing, client onboarding, invoicing and dispatch.
  • Work efficiently to meet service levels and resolve customer issues in a timely manner.
  • Assist with general administration and other office duties as required.
  • Enjoy a varied, fast-paced role where no two days are quite the same!
#The person
  • Will have previous Customer Service and/or Administration experience.
  • Comfortable communicating with customers via both phone and email.
  • A natural problem solver who enjoys finding solutions and resolving queries.
  • Resilient and capable of working effectively in a busy, fast-paced environment.
  • Strong Microsoft Office and general technical skills, previous experience using a CRM system would be advantageous.
  • Available Monday–Friday, with some weekend work and extended hours required during the peak period.
 

Job Features

Job Category

Administrators, Customer Service

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#The perks x8 Fixed Term contract opportunities for experienced Customer Service & Administration professionals to join a leading customer engagement company based in Dublin 8 €15.50 per hour PL...

Programme Lead/Manager, Dublin

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Permanent
Dublin City Centre, Dublin West
Posted 2 months ago
#The Perks
  • An exceptional opportunity for an experienced Programme Manager to join a respected, internationally growing organisation delivering world-class leadership and executive development programmes.
  • Work with a diverse portfolio of organisations, delivering impactful leadership and executive development programmes.
  • Benefit from a culture that values innovation, continuous learning, and professional development.
  • Salary range €55,000 - €75,000 depending on exp level, WFH plus bens
  #The Opportunity
  • Lead the end-to-end delivery of bespoke leadership development and executive development programmes, from planning through to execution and evaluation.
  • Partner closely with clients to understand their objectives and ensure an exceptional programme experience from start to finish.
  • Build and continuously improve programme management processes that support business growth and operational excellence.
  • Act as the key point of contact for clients, facilitators, coaches, and internal stakeholders throughout programme delivery.
  • Coordinate programme schedules, logistics, resources, budgets, reporting, and risk management to ensure seamless execution.
  • Monitor programme performance, gather feedback, and identify opportunities to enhance delivery and the overall client experience.
  • Champion the use of technology, digital platforms, and AI-enabled tools to improve operational efficiency and streamline programme delivery.
  • Manage programme budgets and resources while ensuring commercial objectives and quality standards are achieved.
 #The Person
  • At least five years' experience in programme, project, or client delivery management.
  • Experience coordinating complex programmes, ideally within leadership development, professional services, consultancy, executive education, learning, or another client-focused environment.
  • Looking for the next step in your career, where you'll have greater ownership, autonomy, and the opportunity to make a real impact.
  • A confident relationship builder who enjoys working closely with clients, facilitators, and colleagues to deliver an exceptional experience.
  • Highly organised, with the ability to manage multiple programmes and priorities simultaneously.
  • Strong project management and planning skills, with excellent attention to detail.
  • Commercially aware and comfortable managing budgets, timelines, resources, and competing priorities.
  • Curious about technology and enthusiastic about using AI and digital tools to improve ways of working.
  • Passionate about delivering high-quality programmes that help individuals, teams, and organisations achieve meaningful results.
 

Job Features

Job Category

Project Support

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#The Perks An exceptional opportunity for an experienced Programme Manager to join a respected, internationally growing organisation delivering world-class leadership and executive development program...

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